How should an Okta Administrator ensure that first and last names in an integrated application update when they change in Okta?

In order to ensure that first and last names in an integrated application update automatically when they change in Okta, mapping the first name and last name attributes from Okta to the integrated application is crucial. When you set up a connection between Okta and an integrated application, it is essential to define how user data is transferred, including identity attributes like first and last names.

When these attributes are mapped correctly, any changes made in Okta will directly reflect in the integrated application without requiring additional actions. This mapping ensures that there is a consistent and automated synchronization of user information between Okta and the third-party application, which reduces manual intervention and the potential for errors.

Enabling provisioning and updating user attributes is important, but if the specific mapping of the names is not configured correctly, the intended updates would not take place. Direct API access could facilitate updates, but this approach can add complexity and may not be needed if proper attribute mapping is in place. Manual updates are inefficient and counterproductive in a scenario where automation is desired to maintain accurate and up-to-date user profiles in both systems.