In a CSV directory integration import, if a user is present in both Okta and the latest import, what will Okta do?

In a CSV directory integration import, when a user is found in both Okta and the latest imported data, Okta will update the user's attributes from the import. This means that if there are any changes or new values for user attributes in the CSV file, those updates will be reflected in the user's profile in Okta. This behavior ensures that user information remains current and consistent, allowing for effective identity management.

This automatic update process is essential in scenarios where user data may change frequently, such as in organizations that regularly update employee information like job titles, department assignments, or contact details. By updating the attributes rather than creating duplicates or deleting users, Okta maintains a clean and accurate user directory.