In a CSV directory integration import, will Okta create or update users using the attribute mapping specified in the header row of the CSV file?

In a CSV directory integration import, Okta does not create or update users based solely on the attribute mapping specified in the header row of the CSV file. Instead, Okta processes the data based on how the import has been configured. Specifically, it utilizes unique identifiers (like an email address or a user ID) to determine whether to create a new user or update an existing one.

If the identifiers match an existing user in Okta, then it will update the user with the data provided in the CSV file, following the attribute mappings. However, if the identifiers do not match any existing user, Okta will not create a new user without specific instructions to do so, which goes beyond the mere mapping of attributes in the CSV. Therefore, the answer reflects the limitation of how Okta processes these imports, emphasizing that a straightforward mapping does not lead to automatic user creation or updating without proper identifiers being involved in the process.