In a CSV directory integration import, if a user did NOT previously exist in Okta, what will happen?

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When a user does not previously exist in Okta during a CSV directory integration import, the system will create the user. This process occurs because the integration is designed to provision users that are included in the CSV file but do not already have an account in Okta. The import process specifically looks for entries that are new and initiates their creation, ensuring that all users in the CSV are accounted for in the Okta environment.

The rationale behind this functionality is to streamline the onboarding process. When organizations utilize CSV files to import a batch of users, the expectation is typically to bring in new accounts efficiently without needing to manually enter each user's information. This automation facilitates large-scale integrations and ensures that the user base in Okta consistently reflects the organization's current user directory as outlined in the CSV file.

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