What configuration should an Okta administrator use to ensure high availability of the Okta On Prem Provisioning (OPP) agent?

Using a third-party load balancer with the Okta On Prem Provisioning (OPP) server agents is the most effective approach to ensure high availability. A load balancer distributes incoming traffic across multiple OPP agents, which helps to manage failover, maintain performance during peak usage, and improve responsiveness. This balanced approach minimizes downtime by redirecting requests to operational instances of OPP agents in case one or more agents fail.

Additionally, deploying a load balancer enables the seamless addition or removal of OPP agents based on demand and availability. This flexibility is crucial for maintaining service continuity, as it allows the administrator to scale the provisioning infrastructure without compromising user access or experience.

While other options might offer certain benefits, they do not provide the same level of robustness and redundancy that a load balancer provides. A backup server might help in a failover scenario but does not actively balance the load during regular operations. Utilizing cloud-based resources could provide flexibility but might also introduce latency and dependency on external systems. Disabling the agent during peak hours would be counterproductive to maintaining high availability as it limits access to the provisioning system when it’s most needed.