What process should an Okta administrator use for importing users?

The process of bulk importing users with CSV files is an efficient method used by Okta administrators to add multiple users at once. This approach allows administrators to prepare a single file containing user details such as usernames, emails, and profile attributes in a structured format. Once the CSV file is created, it can be uploaded to Okta, significantly streamlining the process compared to creating users individually.

Utilizing CSV files for bulk imports is particularly beneficial when onboarding a large number of users or during migrations from another system, as it reduces administrative overhead and minimizes potential errors associated with entering data manually. Additionally, this process can be automated or integrated into existing workflows, further enhancing efficiency.

Other methods, such as single user API integration and manual user creation, generally cater to situations that require immediate or specific user setups but do not scale effectively for large volumes. File transfer protocol (FTP) is not typically used for user imports in Okta, as the platform relies primarily on structured data formats like CSV for such tasks.