What will occur if a user with a unique identifier already exists in Okta during an import?

When a user with a unique identifier already exists in Okta during an import process, the attributes of the existing user will be updated. This behavior allows Okta to maintain accurate and current user profiles without creating duplicates.

When importing users, Okta checks for unique identifiers such as email addresses or usernames. If it finds a match, it will not create a new user entry; instead, it will update the existing user's attributes with any new or changed information from the import source. This can include changes to fields like the user's name, group memberships, or other attributes, ensuring that the user’s profile reflects the most up-to-date data.

This mechanism streamlines user management by allowing organizations to keep their user records consistent and reduces the risk of confusion or errors that could arise from having multiple entries for the same individual. Additionally, it helps in maintaining the integrity of user authentication and access controls.