Which role provides access to user-based admin functions within Okta?

The Help Desk Administrator role is designed specifically to handle user-based administrative functions within Okta. This includes tasks such as resetting user passwords, unlocking user accounts, and managing user settings. This role is critical for organizations as it allows dedicated personnel to support end-users effectively without granting them the broader privileges associated with higher-level administrative roles.

In contrast, other roles like the Super Administrator have extensive access across all administrative functions, which may not be necessary for user support tasks. The Read-Only Administrator role provides visibility into the system and its settings but does not enable any modification capabilities. The Application Administrator role is focused on managing applications within Okta rather than user-specific administrative tasks. Thus, the Help Desk Administrator is uniquely positioned to perform user management functions while maintaining proper security protocols and segregation of duties.